Reservation Policies & Fees
Deposit
- One night refundable deposit, inclusive of tax, will be charged at the time of booking.
- For stays of 21 nights or longer, a 50% non-refundable deposit, inclusive of tax, will be charged at the time of booking.
- For Christmas/New Years (12/19/24-1/4/25) booking, a 50% non-refundable deposit inclusive of tax will be charged at time of booking.
Remaining Balance
- Will automatically be charged on credit card provided 30 days prior to arrival.
- Stays of 21 nights or longer: Balance will be charged 60 days prior to arrival
- For the Christmas/New Year's period (12/19/24 – 1/4/25): Balance will be automatically charged 90 days prior to arrival.
Cancellation Terms
- 30 days or more notification prior to arrival, one night's deposit will be refunded.
- Less than 30 days notification prior to arrival, full forfeiture of the reservation value. No refund will be issued.
- Stays of 21 nights or more: 60 days or more notification, 50% deposit will be forfeited.
- Stays of 21 nights or more: Less than 60 days' notification prior to arrival, full forfeiture of the reservation value/no refunds.
For the Christmas/New Year's period 12/19-1/4
- Cancellations 90 days or more prior to arrival:50% deposit will be forfeited.
- Cancellation within 90 days of arrival: Full forfeiture of reservation value, nor refunds.
Fees
- A non-refundable Damage Waiver fee of $149, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $3,000. Click here to view the full damage waiver: Puunoa Beach Estates Damage Waiver
Check-In/Check-Out Times
- Check-in is 2:00 PM; Check-out is 10:00 AM.