Frequently Asked Questions
Planning your stay at Makena Surf? This serene oceanfront escape offers the perfect blend of luxury, relaxation, and adventure. To help you make the most of your visit, we’ve compiled answers to some of the most frequently asked questions. From details about the property’s amenities to nearby attractions and activities, we’ve got you covered. Dive in and discover everything you need to know about your unforgettable Makena Surf experience.
General Information
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What is the experience like at Makena Surf?
Makena Surf is a secluded beachfront resort located along Maui’s stunning southern coastline. It offers luxury vacation rentals with direct access to pristine beaches, lush tropical landscapes, and breathtaking ocean views.
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Does Makena Surf have direct beachfront access?
Yes, Makena Surf provides direct access to Po‘olenalena Beach, located just steps from your residence. This pristine stretch of sand offers a tranquil and convenient way to enjoy Maui’s natural beauty.
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Which beaches are closest to Makena Surf?
The closest beaches include:
Po‘olenalena Beach (on-site)
Chang’s Beach (on-site)
Makena Landing Beach Park
Big Beach
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Is Makena Surf family-friendly?
Absolutely! The spacious residences, two pool pavilions on property, and proximity to family-friendly beaches make it an ideal choice for travelers with children.
Check-In & Check-Out
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What are the check-in and check-out times?
Check-in begins at 4:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request.
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Where do I check-in?
When you arrive please proceed to our Island Host Center for check-in at 34 Wailea Gateway, Suite A102, Wailea, 96753. If you arrive after 9:00pm, please call 808-891-6200 for assistance with arrival instructions.
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Where is Makena Surf located?
Makena Surf is located at 4850 Makena Alanui, Wailea, HI, on Maui’s southern coastline.
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What types of accommodations are available?
Makena Surf offers two- and three-bedroom vacation residences, each with oceanfront or ocean view options. These residences include full kitchens, private lanais, and modern amenities.
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How far is Makena Surf Resort from the airport?
Makena Surf Resort is approximately 18 miles (31 minutes by car) from Kahului Airport (OGG).
Cancellation Terms
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What are the cancellation terms?
Please refer to our Reservation Policy page to view our cancellation terms and conditions.
Amenities & Activities
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Does Makena Surf Resort offer free parking?
Yes, Makena Surf offers convenient on-site parking for guests.
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Are there swimming pools at Makena Surf?
Yes, Makena Surf offers two temperature-controlled swimming pools, perfect for relaxing or enjoying a refreshing dip.
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Are there dining options at the resort?
While Makena Surf does not have on-site restaurants, it offers fully equipped kitchens in each residence and is located near excellent dining options in Wailea and Makena. There are also numerous propane BBQ grilling stations located throughout the property surrounded by natural herb gardens.
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Is Makena Surf pet-friendly?
Unfortunately, Makena Surf does not allow pets.
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Does the resort have a fitness center?
No, Makena Surf does not have a fitness center on-site. However, nearby resorts and local fitness facilities are available for use.
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What activities can I enjoy near Makena Surf?
Guests can enjoy a range of activities, including:
Snorkeling and kayaking at Makena Landing Beach Park
Exploring Big Beach, Ahihi-Kinau Natural Reserve, and hiking trails at La Perouse Bay
Golfing at Wailea Golf Club
Shopping and dining at The Shops at Wailea
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Are there guided tours or excursions nearby?
Yes, our concierge team can assist in booking guided tours, including snorkeling trips to Molokini Crater, whale-watching excursions, and cultural sightseeing tours. View our activities you can book through us here.
Housekeeping & Maintenance
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What is included in the housekeeping service?
For shorter stays less than ten days, mid-stay cleaning are offer on the third or fourth day. For stays exceeding ten or more nights, two complimentary mid-stay clearnings are offered every three or four days. This includes:
- Change of bed linens
- Replacement of soiled bathroom towels
- Restocking and cleaning of bathrooms
- Kitchen cleaning and loading the dishwasher
- Trash removal
- Sweeping and mopping floors
- Dusting furniture and cleaning tabletops
- Vacuuming the residence
- Cleaning lanai tabletops and floors
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How is maintenance handled during my stay?
Our dedicated maintenance team is available to address any issues that arise during your stay promptly. Simply contact the front desk for assistance.