Reservation Policies & Fees for Coral Tree Residences Collection Properties

Reservation Policies & Fees

Policies for: Wailea Elua Village, Wailea Ekahi Village, Wailea Ekolu Village, Grand Champions, Polo Beach Club and Makena Surf:

One night refundable deposit, inclusive of tax will be charged at time of booking.
For Christmas/New Years (12/19/24-1/4/25) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.

For travel dates 1/1/24 - 12/18/24: Will automatically be charged on credit card provided 14 days prior to arrival.
For the Christmas/New Years period (12/19/24 – 1/4/25): Balance will be automatically charged 90 days prior to arrival.
For travel dates 1/5/25 - 12/18/25: Will automatically be charged on credit card provided 30 days prior to arrival.
For stays of 21 nights or longer: Balance will be automatically charged 60 days prior to arrival.

All Reservations will be assessed a 8.50% service fee plus taxes.
Elua Village - A property check-in fee of $200.00 plus taxes will be assessed per reservation.
Makena Surf - A property check-in fee of $50.00 plus taxes will be assessed per reservation.
Polo Beach Club – A property check-in fee of $150.00 plus taxes will be assessed per reservation.
A non-refundable Damage Waiver fee of $79, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $1,500. Click here to view the full damage waiver: CoralTree Residence Collection Damage Waiver

Would you like to purchase travel insurance for your trip? It can be purchased through our partners at Vacation Guard through this link.

Travel dates 1/1/24-12/18/24: 14 days or more notification prior to arrival, one night deposit will be refunded.
Travel dates 1/1/24-12/18/24: Less than 14 days notification prior to arrival, full reservation value will be forfeited/no refunds.
Travel dates 1/5/25-12/18/25: 30 days or more notification prior to arrival, one night deposit will be refunded.
Travel dates 1/5/25-12/18/25: Less than 30 days notification prior to arrival, full reservation value will be forfeited/no refunds.
For the Christmas/New Year’s period 12/19/24-1/4/25:
Cancellations 90 days or more prior to arrival: 50% deposit will be forfeited
Cancellation within 90 days of arrival: Full forfeiture of reservation value, no refunds

One night refundable deposit, inclusive of tax will be charged at time of booking.
For Christmas/New Years (12/19/24-1/4/25) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.

For travel dates 1/1/24 - 12/18/24: Will automatically be charged on credit card provided 14 days prior to arrival.
For the Christmas/New Years period (12/19/24 – 1/4/25): Balance will be automatically charged 90 days prior to arrival.
For travel dates 1/5/25 - 12/18/25: Will automatically be charged on credit card provided 30 days prior to arrival.
For stays of 21 nights or longer: Balance will be automatically charged 60 days prior to arrival.

A non-refundable Damage Waiver fee of $149, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $3,000. Click here to view the full damage waiver: Ho'olei Residences Damage Waiver

Would you like to purchase travel insurance for your trip? It can be purchased through our partners at Vacation Guard through this link.

Travel dates 1/1/24-12/18/24: 14 days or more notification prior to arrival, one night deposit will be refunded.
Travel dates 1/1/24-12/18/24: Less than 14 days notification prior to arrival, full reservation value will be forfeited/no refunds.
Travel dates 1/5/25-12/18/25: 30 days or more notification prior to arrival, one night deposit will be refunded.
Travel dates 1/5/25-12/18/25: Less than 30 days notification prior to arrival, full reservation value will be forfeited/no refunds.
For the Christmas/New Year’s period 12/19/24-1/4/25:
Cancellations 90 days or more prior to arrival: 50% deposit will be forfeited
Cancellation within 90 days of arrival: Full forfeiture of reservation value, no refunds

50% non-refundable deposit, inclusive of tax will be charged at time of booking.
For Christmas/New Years (12/19/24-1/4/25) booking, we will take a 50% non-refundable deposit inclusive of tax at time of booking.

For travel dates 1/1/24 - 12/18/24: Will automatically be charged on credit card provided 14 days prior to arrival.
For the Christmas/New Years period (12/19/24 – 1/4/25): Balance will be automatically charged 90 days prior to arrival.
For travel dates 1/5/25 - 12/18/25: Will automatically be charged on credit card provided 30 days prior to arrival.
For stays of 21 nights or longer: Balance will be automatically charged 60 days prior to arrival.

Travel dates 1/1/24-12/18/24: 14 days or more notification prior to arrival, one night deposit will be refunded.
Travel dates 1/1/24-12/18/24: Less than 14 days notification prior to arrival, full reservation value will be forfeited/no refunds.
Travel dates 1/5/25-12/18/25: 30 days or more notification prior to arrival, one night deposit will be refunded.
Travel dates 1/5/25-12/18/25: Less than 30 days notification prior to arrival, full reservation value will be forfeited/no refunds.
For the Christmas/New Year’s period 12/19/24-1/4/25:
Cancellations 90 days or more prior to arrival: 50% deposit will be forfeited
Cancellation within 90 days of arrival: Full forfeiture of reservation value, no refunds

All Reservations will be assessed a 8.50% service fee plus taxes.
A non-refundable Damage Waiver fee of $79, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and it's contents up to $1,500. Click here to view the full damage waiver: CoralTree Residence Collection Damage Waiver

Would you like to purchase travel insurance for your trip? It can be purchased through our partners at Vacation Guard through this link.

Wailea Elua Village, Makena Surf: Five (5) night minimum
Wailea Beach Villas, Wailea Ekahi Village, and Polo Beach Club: Three (3) night minimum
Wailea Grand Champions and Wailea Ekolu Village: Three (3) night minimum
Wailea Point: 30 night minimum
*Minimums subject to change without notice and may be higher during the holiday.

A passport or U.S. government ID and an accepted credit card matching the name on the reservation will be required to check-in
We honor MasterCard, Visa, American Express, JCB, Diners Club and Discover
Additional per person over standard occupancy charge of $35 plus tax for all properties except Wailea Beach Villas
Wailea Beach Villas additional per person over standard occupancy charge of $50 plus tax
Children 12 years and under stay free, but are included in maximum occupancies and if using existing bedding.
No pets allowed
Rates are subject to 13.25% Transient Accommodations Tax and 4.17% General Excise Tax
All rates, fees and taxes are subject to change
All units are non-smoking and outdoor areas may be restricted in accordance with the individual property's Homeowner Association Rules

For reservations, please call (888) 853-5671, or email BookHawaii@Coraltreeresidences.com